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My account - Aguas de Alicante

My account

BILLS AND PAYMENTS
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Plan de pago mensual (12 gotas)
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Customer Service
Activar Factura Online
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Customer Service
READINGS AND CONSUMPTION
Lectura de contador
Plan de pago mensual (12 gotas)
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Customer Service
CONTRACTS
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Cambio de titular
Baja de suministro
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Customer Service
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Actualizar datos bancarios
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Customer Service
Cambio de titular
Actualizar datos domicilio
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Customer Service
Actualizar datos personales
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Customer Service
INCIDENT AND COMPLAINTS
Comunicar avería
Comunicar posible fraude
Enviar una queja o reclamación
Realizar una consulta
Request data protection rights
Customer Service Area
Registro particulares
Registro empresas
Registro Administradores de Fincas
Recordar contraseña
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Online Transactions

  • Bills, payments and consumption
    • Meter reading
    • Paying your bill / Bill payment
    • 12 Gotas (fixed monthly quota)
    • Duplicate invoices
    • Contracts
      • Account change holder
      • Supply connection
      • Disconnect supply
      • Water connection request
      • Contracting documentation
      • Changes to details
        • Update bank details
        • Update date address details
        • Update personal details
        • Incidents
          • Report an issue or a possible fraud
          • Claims and complaints
          • My account
          • Other procedures
            • Smart metering
            • Technical documents
            • Request for technical reports
            • Authorisations
            • E-wise information on networks

Your Service

  • About your billing
    • Our tariffs
    • Subsidies and social funds
    • E-billing
    • Information on the regularization of the Sanitation Canon
    • Customer services
      • Contact channels
      • Scheduled cuts and incidents
      • Prior appointment
      • SVisual
      • Inside leak check
      • Major works
      • Documentation and forms
      • Service commitment
        • Charter of Commitments
        • Customer Counsel
        • Service regulations
        • Arbitration Board
        • CONTIGO programme

Your Water

  • Our role in the urban cycle
    • Transportation
    • Distribution
    • Consumption
    • Drains and sewers
    • Wastewaster treatment
    • Water reuser
    • Quality
      • The consumer's tap
      • Laboratory
      • Water care
        • Smart metering
        • Water-saving tips
        • Community tanks
        • Indoor community installations
        • Sewer system discharges

About us

  • About us
    • Presentation
    • Corporate information
    • Key figures
    • Construction and project
    • Water over time
    • Our Strategic Plan
    • Our identity
      • Management systems and certificates
      • Work with us
      • Contractor profile
        • Public sector contracting platform
        • Public Innovation Procurement

Our Commitment

  • Sustainable management
    • Our commitments to sustainable development
    • Sustainability and Non-Financial Information Statements Reports
    • Social involvement
      • Educational programmes
      • Local initiatives
      • Equity
      • Visits to our facilities
      • Fundación Aquae
        • The Water Foundation
        • Aquae STEM
          • Aguas de Alicante Museum
        • Innovation and digitalisation
          • Digitalización de la gestión del ciclo del agua

COMMUNICATION

  • Publications
    • Awards received
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