Code of Conduct
 

At Aguas de Alicante we apply a Code of Conduct that defines the values of our organisation and serves as a benchmark in everything we do, both individually and as a group.

These ethical values have always been a cornerstone of  Aguas de Alicante strategy and development.

Today, more than ever, the company needs to act responsibly and ethically in its activities with regard to all stakeholders. 

View our Code of Conduct

Ethic Channels

En Aguas de Alicante hemos implementado un Canal Ético para comunicar de forma confidencial, y anónima si así se desea, actos contrarios a la legislación vigente, las normas internas de la Sociedad y/o su Código Ético.  

Este Canal Ético cumple con todos los requisitos establecidos por la Ley 2/2023, de 20 de febrero, reguladora de la protección de las personas que informen sobre infracciones normativas y de lucha contra la corrupción. Toda la información facilitada será tratada de forma confidencial.  

Las comunicaciones deberán realizarse contactando con el Compliance Officer por cualquiera de los siguientes medios:  

• A través del canal digital mediante este enlace:  

http://centinela.lefebvre.es/public/concept/1746638?access=jiwbx4t%2fghVkccfmNlou8gHtfTbcerEHPPKfmIYyEoI%3d  
A través del enlace también se puede solicitar entrevista personal o telefónica.

• Por correo postal  (indicar en el asunto: CONFIDENCIAL):  

C/Alona 31, 03007, Alicante

Criminal compliance policy
 

Aguas de Alicante is resolutely committed to complying with current legislation and regulations, as is the result of its Code of Conduct and its strict Policies, instructions and internal procedures. At the service of this commitment, it has also provided an exhaustive system for the identification, prevention and management of the risks of regulatory non-compliance that concern both its business activity and its support processes, as well as a disciplinary system to sanction any detected non-compliance.

Aguas de Alicante defined and implemented an organization and control model for the identification, prevention and sanction of criminal risks, a model that has been revised and refined. The Criminal Compliance Policy constitutes the updated reference framework for this model.

Consult the Extract of the Criminal Compliance Policy